Library Closure Information & Digital Resources

The Library Board voted to close the library to the public March 17 – March 20, and then fully close as of March 21. They will assess the situation on or around April 3, in line with the Governor’s Executive Order to close the schools and, at that time, determine if we will be able to open or if we will continue to be closed. All on-site programs and meeting room reservations have been cancelled through April 30.

You DO NOT need to return items that you currently have out; due dates for loan periods have been extended through a temporary implementation of our "auto-renewal" service. Accrual of all overdue fines has been suspended during this closure. Please hold your items until we reopen.

Please click here to read the full announcement.

Click here to read the closure recommendation from the American Library Association.

 

How do I access library resources during the closure?

Access to our vast digital collections such as OverDrive/Libby, cloudLibrary, Hoopla, and our databases will be unaffected. Hoopla funding has been increased temporarily to increase the limit of monthly checkouts from 4 to 6. Don't have a Library card? Sign up remotely here.

Several publishers have also made various resources available to support the public in intellectual and recreational endeavors during this time.

Our librarians will remain available to answer general inquiries and provide remote reference services via our Ask Us service, Facebook, and the following email addresses:

The library's public access Wi-Fi will remain active for the length of the closure. Residents are permitted to use the parking spaces nearest the main library entrance to access the Wi-Fi from their cars. If you are unable to make it to the library to use our Wi-Fi, Xfinity is providing other hotspots throughout Merrimack.

 

What about passports and travel?

The library's passport services will be suspended throughout this closure; all appointments made before the start of the closure will be rescheduled upon reopening. Renewals of expired adult passports issued within the last 15 years are still being processed by mail by the Department of State, with renewal forms and instructions available here. All other passport applications must be processed by a passport agency or acceptance facility. For more information on fees, how to obtain a passport, US citizenship, or current proof of identity, visit the Department of State website or call the National Passport Information Center at 877-487-2778.

The Department of State has issued a Global Level 3 Health Advisory asking all US citizens to reconsider travel until futher notice. The Centers for Disease Control and Prevention recommends older adults and those with chronic medical conditions postpone nonessential travel to most global destinations, and that all travelers avoid nonessential travel to China, Iran, most European countries, United Kingdom, and Ireland. Those who must travel during this time should refer to CDC's COVID-19 travel page before planning accomodations.

 

Where can I turn to for financial support?

Employees who lose their jobs or work hours because of COVID-19 are eligible for immediate unemployment benefits as mandated under Governor Sununu's Emergency Order #5. These residents are encouraged to seek more information about applying for and receiving unemployment benefits on the New Hampshire Employment Security webpage.

New Hampshire residents may not be subject to eviction or foreclosure preceedings during the State of Emergency as mandated by Governer Sununu's Emergency Order #4. All NH electric, gas, water, telephone, cable, VOIP, internet, and deliverable fuels services are prohibited from interupting services in the event a household is unable to pay for them during the State of Emergency under Emergency Order #3.

 

How do I stay informed?

Current information regarding COVID-19 and the Town Statement can be found on the Town of Merrimack's Coronavirus (COVID-19) page.

The latest factual and impartial news regarding global impact of COVID-19 is provided by the Associated Press here.

The latest research on COVID-19 is provided by the National Library of Medicine here. Please email max@merrimacklibrary.org for assistance conducting research.

 

What about my holds?

As we are unable to loan physical materials at this time, any hold request made while the library is closed will not be processed until the library reopens.

Our curbside pick-up service, whereby patrons were able to request Merrimack-only materials via our online catalog and staff would be available to coordinate pick-up times, was available from March 17 through March 20 only. While there are no future plans to offer curbside pick-up at this time, updates regarding this service will be posted on this page. Thank you for participating in curbside pick-up!